Shipping Policy

We ship from Canada and only ship within Canada and to the USA at this time.

Products are made to order. There is a processing period of 5-9 business days before we ship your order. *We only begin to process your order once we receive your payment.

Our team works diligently to process your order as soon as possible.

Once processed (5-9 business days), the estimated shipping time frame is 3 - 5 business days.

On average it takes about 2-3 weeks for you to receive your order.

We cannot control any delays caused by Canada Post, Chit Chats, UPS, etc. If you have any questions, email us at info@jexshop.ca.

Any shipping problems—for example, missing or incorrect items—must be reported within 72 hours of receiving your package. If you have any questions, email us at info@jexshop.ca